Product warranty resources
Keep the details together.
Warranty coverage depends on the product, manufacturer, application, and applicable terms. Keep your product details and purchase records together.
Start with the product documents.
Use the manufacturer’s current warranty documents to review eligibility, registration, exclusions, and the claim process. Contact Toor with questions about your project or installation documents.
- Identify the product
- Gather the brand, color, finish, installation date, and project address before requesting assistance.
- Review the applicable terms
- Confirm which warranty applies to your product and use. Manufacturer product coverage and installation terms should be reviewed separately.
- Prepare your question
- Keep photographs and a description of the concern with your records. Ask for guidance before attempting a repair or treatment.
Austin showroom
Questions about your Toor project?
7019 Burleson Rd, Building 1, Austin, TX 78744.
Contact the team to arrange your visit.